Terms of Service

Last updated: 13 August 2026 · Applies to y1-com.games and the Y1 Game app

1. The agreement

These terms form a binding agreement between you and Y1 Game covering your use of y1-com.games, the Y1 Game app and every game, promotion and support channel we operate. By creating an account, placing a stake or claiming a bonus, you accept them in full.

If you do not accept any part of these terms, do not register and do not deposit. Where a specific promotion carries its own conditions, those conditions apply in addition to — not instead of — this document.

2. Eligibility — strictly 18+

• You must be at least 18 years old. There are no exceptions, and no discretion is applied.
• You must be legally permitted to take part in real-money gaming in the place you are physically located when you play. Local law is your responsibility, not ours.
• You must register in your own name, using your own identity documents and your own payment instruments. Accounts opened on behalf of another person are void.
• You must not be listed on a self-exclusion register you have previously joined with us.
• Employees of Y1 Game, our game partners and their immediate families may not hold member accounts.

3. Your account

• One account per person, per device, per household and per payment instrument. Duplicate accounts will be merged or closed and any bonus benefit removed.
• You are responsible for keeping your password confidential. Any activity conducted through your credentials is treated as yours.
• Never share your password or a one-time password with anyone. Our support staff will never ask for either.
• Your registered name must match the name on your identity document and your payment method. Mismatches are the most common cause of a delayed payout.
• Identity verification may be required before your first withdrawal, after unusual activity, or where the law requires it.
• Tell us immediately if you suspect unauthorised access. We can freeze an account within minutes of being asked.

4. Deposits

• Deposits are accepted in Indian Rupees (₹) via UPI, IMPS, net banking, supported cards and supported wallets.
• Funds must come from an account or instrument held in your own name. Third-party funding is prohibited and will be reversed.
• Deposits usually credit instantly. Where a bank delays settlement, the funds appear as soon as the provider confirms them.
• A member wallet is a gaming balance, not a savings or payment account. It earns no interest and may not be used to transfer money to another person.
• Attempting to reverse or charge back a settled deposit after playing is treated as fraud and will result in permanent closure and recovery action.

5. Withdrawals

• Withdrawals are paid to a verified instrument in your own name — normally the one used to deposit.
• Verified accounts in good standing typically settle in under three minutes; the published figure is that 96% clear within that window.
• A first withdrawal may require identity verification. Completing this early avoids any delay later.
• Any active bonus must have met its wagering requirement before the associated balance becomes withdrawable. See section 6.
• We may pause a withdrawal where we reasonably suspect fraud, bonus abuse, collusion or a breach of these terms, for the time needed to investigate. You will be told that a review is open.
• Minimum and maximum withdrawal amounts are shown in the app and may vary by payment rail.

6. Bonus terms — the ₹10,000 welcome vault

• The welcome offer is a 100% match on your first deposit, up to ₹10,000, credited automatically once the deposit clears. No promo code is required.
• It is available once per person, account, device, IP address, payment instrument and household.
• Bonus funds carry a wagering requirement that must be met before they, or winnings derived from them, can be withdrawn. The exact multiplier and the qualifying games are displayed at the moment you claim, and in the promotions area of the app.
• Different game categories contribute to wagering at different rates. Live dealer and table games typically contribute less than reel-based games, because their theoretical return is higher.
• Bonus funds are staked after cash funds unless the app states otherwise.
• Placing large, low-risk or opposing bets designed to clear a wagering requirement without genuine risk is bonus abuse. It voids the bonus and any winnings derived from it.
• Unused bonus funds expire if the requirement is not met within the stated period.
• We may amend or withdraw a promotion at any time. Changes never apply retroactively to a bonus you have already claimed.

7. Fair play and game outcomes

• All reel, instant and lottery outcomes are produced by certified random number generators. Live dealer results are determined by physical events in a supervised studio.
• Published RTP figures are long-run theoretical averages across millions of rounds. They describe the game, not your session, and they are never a prediction of your result.
• Every round is logged. Where a client display and the server record disagree, the server record is definitive.
• If a game malfunctions, affected rounds are void and stakes are returned. A malfunction does not create an entitlement to a displayed win that the server never awarded.
• Using bots, scripts, automation, exploits or any external tool to influence outcomes is grounds for immediate closure and forfeiture.

8. Prohibited conduct

You must not:

• Open or operate more than one account, or play on someone else's behalf.
• Use funds that are not lawfully yours, or use the platform to move or launder money.
• Collude with other players, or share a table with an account you also control.
• Attempt to access, probe or interfere with our systems, or to reverse-engineer the client.
• Abuse promotions, referral schemes or the support desk.
• Harass staff or other members, in any channel we operate.
• Impersonate Y1 Game, redistribute our app, or publish a modified build.

9. Availability, maintenance and obvious errors

We aim for continuous availability but do not guarantee it. Maintenance, studio outages, payment-provider incidents and network faults can interrupt play; where a round is interrupted, it is settled from the server record or voided and refunded.

Where an obvious error occurs — a mispriced market, a misconfigured paytable, a bonus published with plainly incorrect terms — we reserve the right to void the affected transactions and correct balances. We will explain any such correction to the members involved.

10. Responsible gaming

Real-money gaming is entertainment that costs money. It is not an income, a strategy or a way out of a financial problem. Some people develop a harmful relationship with it, and the tools below exist for that reason.

• Deposit limits — a hard daily, weekly or monthly ceiling. Increases take effect only after a cooling period; decreases take effect immediately.
• Session reminders — an on-screen interruption after a chosen period of play.
• Cool-off — lock the account for 24 hours up to 6 weeks. It cannot be reversed early.
• Self-exclusion — six months, one year or permanent. The account cannot be reopened, and we will refuse any new account we can link to it.

Warning signs worth taking seriously: playing longer or for more than you planned, chasing losses, borrowing to play, hiding your play from people close to you, or feeling anxious when you are not playing.

11. Closing an account

You can close your account at any time by messaging the VIP support desk. Any withdrawable cash balance is returned to a verified instrument in your name; unmet bonus funds are forfeited on closure.

We may close or suspend an account where these terms are breached, where we are legally required to, or where continued service would expose us or other members to fraud. Where the closure is not for fraud, your withdrawable balance is returned in full.

12. Intellectual property

The Y1 Game name, logo, site design, copy, artwork and client software are owned by us or licensed to us. Game titles, artwork and mechanics belong to their respective studios. Nothing on this site transfers any ownership to you. You may not copy, reproduce, frame or redistribute our material without written permission.

13. Limitation of liability

To the fullest extent permitted by law, our liability to you in connection with the service is limited to the amount held in your wallet at the time the claim arose. We are not liable for indirect or consequential losses, for money lost through gameplay, for a device or network failure on your side, or for losses arising from your failure to keep your credentials secure. Nothing here excludes liability that cannot lawfully be excluded.

14. Complaints and disputes

Raise a complaint through the VIP support desk at t.me/bbxxyyz, including your registered mobile number, the date and time, and any reference number. We acknowledge complaints within 24 hours and aim to resolve them within seven days.

If you remain dissatisfied, ask for the matter to be escalated to a senior reviewer, who will provide a final written position. Our server logs are the definitive record for any dispute about a game round or a transaction.

15. Changes to these terms

We may update these terms as the platform, our partners or the law change. The "last updated" date always reflects the current version, and material changes are announced in-app and on the community channel before they take effect. Continuing to use your account after a change means you accept the revised terms.